Head, Learning & Development at Unified Payment Services Limited

Job Description

• Monitor established metrics to ensure learning and development (L&D) efforts and results are efficiently and effectively meeting the business needs of the organisation.
• Conduct an organizational-wide training needs analysis.
• Ensure compliance with regulatory requirements required for industrial training reimbursements.
• Effectively manage the training budget.
• Communicate learning and development goals and objectives in support of the business strategy.
• Research and introduce new learning and development techniques and tools to deliver quality training programs through various platforms.
• Identify training and development requirements by conducting needs analysis on organisation results, job requirements, operational problems, company plans and forecasts, and current training programs.
• Collaborate with line managers on the design and delivery of appropriate and relevant personal development plans for their staff; evaluate agreed-upon internally-delivered interventions; and ensure the best use of the group’s development budgets.
• Develop coaching and mentoring schemes to support staff development and the achievement of personal development plans.
• Lead the development of a staff skills and knowledge database in order to maximize the diverse

Job Objective

• The Learning & Development Specialist is responsible for improving the productivity of the organization's employees.
• This position assesses developmental needs to drive training initiatives and identifies suitable training solutions for employees. This position actively searches, creatively designs, and implements effective methods to educate, enhance performance, and recognize performance.

Job Requirements

• First Degree in Business, Human Resources, Instructional Design, Training and Development or talents resident within the group.
• 10 years work experience.
• Contribute research, analysis, and ideas to the development of the group’s HR strategy in order to ensure that organizational development initiatives are appropriately integrated and aligned with strategic and business goals.
• Examines existing third-party training materials to determine appropriateness and relevance.