Head, Human Resources at Alfred & Victoria Associates

Job Summary & Purpose

• The Head HR works directly with the COO and the Managing Partner to implement and execute strategic and operational initiatives for the firm.
• The post holder will also identify, design, and implement long term solutions for desired strategic outcomes in areas such as talent management, human capital effectiveness, culture and engagement, performance management, leadership development, change management, organizational design, and talent retention.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the firm’s overall business strategy.
• Develop, recommend and implement personnel policies and procedures;
• Prepares and maintains handbook on policies and procedures.
• Performs benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost effectiveness, information activities program and cash flow.
• Develop department goals, objectives and systems.
• Implement and annually update the firm’s compensation program;
• Rewrites job descriptions as necessary; conducts annual salary surveys and develops merit pool (salary budget); analyses compensation;
• Monitors the performance evaluation program and revises as necessary.
• Conduct recruitment effort for all required roles;
• Engages with supervisors to screen and interview candidates.
• Conducts reference checking.
• Extends job offers.
• Coordinate new-employee orientations.
• Monitors career-path program and employee relations counselling.
• Conducts exit interviews.
• Ensure planning, monitoring, and appraisal of employee work results by training supervisors to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
• Establish and maintains department records and reports.
• Participate in administrative staff meetings and attends other meetings, such as seminars.
• Maintain organisational charts and employee directory.
• Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Evaluate reports, decisions and results of department initiatives in relation to established goals. Recommends innovative approaches, policies and procedures to effect continual improvements in efficiency of department and services.

Requirements

• Academic Qualification: A relevant Bachelor’s and/or Master’s Degree
• Professional Qualification: HR Certifications – CIPM / SHRM / GPHRM;
• Experience: At least 10 years’ relevant experience in the Health Care dustry with 5 - 6 years senior management experience.

Key Skills:

• Excellent team management skills.
• Comfortable use of MS office;
• Ability to find innovative solution to day-to-day HR problems;
• Proactive in determining HR needs for the firm
• Deep industry knowledge in Labour laws and current HR business trends
• Leadership and strong management skills
• Show adaptability, willingness to learn, and commitment to exceptional delivery;
• Good language skills;
• Good documentation skills;
• Able to multitask effectively;
• Effective time management skills.

Competencies:

• Business Acumen.
• Communication.
• Consultation.
• Critical Evaluation.
• Cultural Awareness.
• HR Expertise.
• Leadership & Navigation.
• Relationship Management.
• Ethical Practice

Working Hours:

• The role requires work from Monday to Saturday, with Saturday being a half-day.
• All Public Holidays will also be observed as half-day working days.