Head, Growth and Transformation at Beyond The Visual

As the Head of Growth and Transformation, your primary responsibility will be to drive excellence and ensure a superb customer experience for the brands’ products and transformative solution offerings. Part of your goal will be to contribute to collaborate with the Product & Innovation teams to identify and introduce products, solutions and new business capabilities that will further drive continued profitability and growth.

You will also employ strategies to maximize customer satisfaction, as well as manage business growth and marketing initiatives. You will oversee the project/account acquisition and execution functions, ensuring smooth delivery of all client based projects, managing client/customer relationships, and driving sales, marketing, and growth within the business. You will team up with management to implement business strategies.

DUTIES AND RESPONSIBILITIES

Project & Account Management

• Guide the Project/Account management team in developing detailed and comprehensive project plan of action, scope of work and cost estimates for clients/potential clients.
• Track the progress of ongoing projects while ensuring that the project manager is up to date with all ongoing projects.
• Procure and secure more business opportunities from existing clients and convince new clients to trust and use our services.
• Interface with clients, key stakeholders alongside the project lead to understanding the project briefs and direction.
• Build and maintain trusting relationships with key customers, clients, partners, and stakeholders.
• Work together with key participants to compile the budget.
• Spearhead strategies to steer the company’s future in a positive direction.

Growth and Marketing

• Drive the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
• Oversee marketing initiatives and implement better business practices.
• Engage in financial review & planning to meet the yearly revenue target of the company.
• Manage capital investments and expenses to ensure that the company achieves investor targets for growth and profitability.

REQUIREMENTS

• Entrepreneurial, someone who is curious and can take initiative, with a capacity to think holistically and strategically.
• Capacity to build trusted and credible relationships with multiple stakeholders.
• Leadership experience in a growth marketing role, or someone who's been solely responsible for growth at their company and now looking for their first managerial role
• Strong understanding of financial analysis and budgeting
• Excellent communication, interpersonal, and leadership skills

Education:

• Background experience in Business Administration, Marketing, Consulting and/or startups
• Have at least 3 - 5 years of experience in a related role.