Jobs at Proten

Job Summary

• Our client is seeking a strategic, commercially astute, and data-driven distribution leader to develop and execute the organization’s distribution and digital channel strategy across physical and digital platforms.
• The role will lead the development and scaling of an efficient distribution network coveringagents, POS terminals, debit cards, branches, service points, onboarding infrastructure, and alternative channels.
• The successful candidate will determine where and how distribution resources should be deployed to maximize customer acquisition, transaction volumes, geographic coverage, profitability, and return on investment.
• This is agrowth and strategy leadership role, requiring the ability to translate business growth objectives into territories, channels, infrastructure, budgets, deployment plans, and measurable KPIs.

Key Responsibilities
Distribution & Channel Strategy:

• Develop and execute the organization’s overall distribution and digital channel strategyin line with business growth objectives.
• Develop territory and geographic expansion plans based on market potential, customer demand, competitive landscape, and commercial opportunity.
• Translate customer acquisition and transaction targets into required distribution infrastructure, resources, and budgets.
• Evaluate and recommend optimal distribution models, including agents, POS, branches, service points, and alternative channels.
• Develop annual distribution strategies, territory plans, deployment plans, budgets, and performance reports.

Agent & POS Network Expansion:

• Lead agent network expansion, includingrecruitment, onboarding, activation, productivity, performance, and retention.
• Develop and manage POS deployment plans, including allocation, utilization, replacement, recovery, and redeployment of idle or underutilized terminals.
• Monitor agent and POS productivity, transaction volumes, profitability, coverage, utilization, and cost efficiency.
• Identify opportunities to improve channel performance and optimize the distribution network based on data and market insights.

Digital & Alternative Channels:

• Develop strategies for digital and alternative distribution channels to improve customer acquisition, accessibility, and transaction growth.
• Lead debit card distribution planning, forecasting, deployment, activation, and utilization.
• Coordinate onboarding infrastructure, customer acquisition materials, kits, and other resources required to support channel expansion.
• Assess emerging channel opportunities and recommend scalable solutions that improve customer reach and commercial performance.

Data, Analytics & Performance Management:

• Establish and maintain distribution performance dashboards covering key commercial and operational metrics.
• Use data and market intelligence to optimize territory allocation, agent/POS deployment, channel productivity, and resource utilization.
• Monitor channel profitability, customer acquisition costs, return on distribution investment, and asset utilization.
• Identify performance gaps and implement corrective strategies to improve channel effectiveness.
• Provide management with periodic performance reports, insights, and recommendations.

Cross-Functional Leadership:

• Work closely with  Sales, Operations, Technology, Finance, Risk & Compliance, Marketing, Procurement, and other relevant teams to ensure effective channel execution.
• Coordinate the deployment of distribution resources and ensure alignment between commercial objectives, operational capacity, technology, and regulatory requirements.
• Provide strategic input into customer acquisition, geographic expansion, and channel investment decisions.

First 90-Day Expectations
Within the first 90 days, the successful candidate will be expected to:

• Assess the existing distribution infrastructure and channel performance.
• Map the current distribution network and identify coverage and performance gaps.
• Develop a12-month Distribution Strategy.
• Produce territory-by-territory deployment and expansion plans.
• Develop agent, POS, and debit-card expansion plans.
• Establish distribution KPIs and a performance dashboard.
• Develop the distribution budget and resource requirements.
• Present a comprehensive Distribution Master Plan to Management.

Requirements

• Bachelor’s Degree in Business, Finance, Economics, Engineering, Operations, Marketing, or a related discipline.
• 8–12 years of relevant experience, preferably within banking, fintech, payments, telecommunications, agency banking, FMCG, or large-scale distribution.
• Proven experience managingmulti-location distribution networks.
• Strong experience inPOS, agency banking, merchant acquisition, field operations, or related distribution channels.
• Demonstrated ability to develop and execute distribution strategies, territory expansion plans, and channel deployment models.
• Strong strategic planning, commercial, analytical, project management, and execution capabilities.
• Good understanding of Nigeria’sfinancial services, payments, and agency banking ecosystem.
• MBA or relevant postgraduate qualification is an advantage.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Strong research, presentation, communication, negotiation, and problem-solving skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong leadership, stakeholder management, organization, and time-management skills.
• High level of professionalism, discretion, and execution discipline.

What We Are Looking For:

• We are looking for a growth-oriented distribution strategist, not simply a POS or logistics manager.
• The ideal candidate should be able to work backwards from business growth objectives and determine the infrastructure and resources required to achieve them:
• Customers → Territories → Agents → POS → Cards → Branches / Service Points → Onboarding → Technology → Budget → Deployment → KPIs
• The successful candidate must demonstrate strong commercial judgement, analytical ability, strategic thinking, leadership, execution discipline, and cross-functional coordination.

Benefits

• Competitive Salary and Benefits Package.
• Private Health Insurance.
• Employer Pension Contributions.
• Continuous Learning, Training & Professional Development.
• Innovative and Flexible Work Culture.