Head, Corporate Services at Koins Microfinance Bank

Description

• The Head, Corporate Services is responsible for providing strategic leadership and oversight of the Bank's corporate support functions, including Administration, Procurement, Vendor Management, and Facilities Management.
• The role ensures the efficient delivery of administrative services, effective management of vendors and procurement activities, and the maintenance of a safe, functional, and cost-efficient  work environment.

Job Responsibilities
Admin and Facility Management:

• Providing strategic leadership and management to the Admin and Facility Management and Fixed Assets Management Team.
• Directing the design, planning, construction or relocation and maintenance of company facilities and properties.
• Responsible for developing budgets and long-term facility plans based on the Bank’s growth and future facility needs.
• Overseeing the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing, and waste management as well as rent, renovations and renewals.
• Overseeing and provides support on Security and Safety of the organization’s physical assets.
• Monitoring the expense budget for the departments and providing strategic advice on how to minimize cost.

Procurement and Vendor Management:

• Manage procurement needs; providing end-to-end procurement processing of technical bids while providing competitive market analysis; supplier identification, registration and relationship management; Supplier’s evaluation and execution of the RFI/RFP/RFQ processes.
• Own and develop or review the procurement strategy for Koins MFB
• To deliver profit growth through management of cost and delivery of procurement savings
• Improve on procurement time-cycle and complete performance of purchasing efforts in optimally measurable ways.
• Discover the most profitable suppliers and initiate business partnerships.
• Negotiate with external vendors to secure the most advantageous terms for all products to be procured by the Bank.
• Ensure approval of the ordering process of necessary goods and services
• Forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock levels.

Fixed Assets Management:

• Develop and track a repository of all the Bank’s physical assets and provide periodic reports on their status.
• Develop and implement strategies, policies and process documents/operating procedures for physical assets management.
• Relate with government officials and other stakeholders on the Bank’s physical assets and facilities
• Manage the communication on duty of care and handling of the Bank’s physical assets.
• Handling end to end General Insurance, Motor Insurance and their renewal.

Fleet Management:

• Ensure qualitative repair and maintenance jobs are done on all Bank vehicles.
• Ensure all Bank vehicles carry all legally required documents at all times.
• Ensure all vehicle data/records are kept and up-to-date.
• Ensure all Bank facilities are properly maintained.
• Ensure prompt payment of other fleet usage and proper usage of the executive fleet services
• Ensure proper deployment of drivers and effective conflict resolution of driver issues.

Other Requirements
Leadership & Business Competencies:

• Strong analytical, critical thinking, and decision-making skills.
• Proven ability to lead cross-functional teams and foster collaboration across departments.
• Results-oriented with the ability to manage competing priorities in a fast-paced environment.
• Excellent negotiation, influencing, and stakeholder management skills.
• Demonstrated ability to drive operational efficiency, digital transformation, and continuous process improvement.
• Strong customer service orientation with a commitment to delivering exceptional internal stakeholder experience.
• Ability to work independently while providing strategic leadership and direction to the Corporate Services function.

Governance, Risk & Compliance:

• Strong understanding of corporate governance principles, operational risk management, and regulatory compliance.
• Ability to develop, implement, and monitor policies, SOPs, and internal controls across Corporate Services functions.
• Experience coordinating internal and external audit activities and ensuring timely closure of audit findings.
• Ability to identify operational risks and implement effective mitigation strategies.

Benefits

• Competeitive pay
• Hybrid work model
• 13th month pay
• Passage Allowance
• Leave Allowance
• Comprehensive health coverage for employee and family.