Head, Clearing and Settlement Operations at Pishon and Brooks Advisory Services

Job Objective

• To ensure seamless file generation for UP Settlement (ATM/POS), Dispute
  management, Scheme Settlement, MPGS Service and Scheme Dispute
  Management (Chargeback).
• To supervise designated staff.

Duties and Responsibilities

• Daily processing and hosting of T464 files for all clients.
• Delegated tasks: Performing any other tasks as may be assigned from time to time.
• Daily reconciliation and support to clients.
• Daily processing of approved transactions for local settlement and secondary
  settlement file generation.
• Daily processing of approved ATM for domestic settlement (Settlement file
  generation).
• Ensuring that settled ATM/POS transactions are fully updated into Dispute
  Management System (DMS) and Inquiry portal.
• Support to banks and non-banks (acquirers and merchants) on Dispute
  Management System.
• Monitoring of transactions data sources (PayAttitude, PayArena, Hope PSB back
  office, CBE, TCM etc) for daily extractions of approved financial transactions that
  qualify for settlement.
• Daily processing of approved transactions (clearing) for international scheme
  settlement.
• Daily processing of downloaded MPGS files (Clearing of MPGS) for different clients.
• Daily quality checks to forestall duplicate or incomplete submission of clearing files to the different schemes in specified formats and within defined time windows for each scheme.
• Reprocessing of rejected file or transactions where applicable and submission within defined time window for each scheme.
• Daily download of scheme incoming files (VISA, Mastercard, UnionPay, AMEX).
• Daily processing of downloaded scheme chargeback for secondary settlement within defined chargeback window.
• Daily reconciliation of chargeback to avoid exposure due to late presentment.
• Daily processing and hosting Base11 files for all clients.
• Daily processing and hosting of VSS files for all clients.

Staff Attraction, Motivation and Retention:

• Fill vacant roles within the department in a timely manner and provide
  opportunities for growth and development.
• Provide training, mentorship, and up-skilling programs.
• Recognize and reward individual and team achievements and contribution.
• Encourage open communication and feedback.
• Give employees autonomy and ownership of their work to motivate them.
• Foster a positive work culture that encourages collaboration, innovation, and
  creativity.
• Regularly engage direct reports to understand their needs and concerns.
• Foster a diverse and inclusive work environment that values different perspectives
  and backgrounds.

Requirements
Education:

• First Degree in Accounting or any numerate subject.
• Professional membership of ICAN/CIMA/ACCA or similar recognized professional
  accounting bodies.

Experience:

• Minimum of 10 years post NYSC.

Skill/Competencies:

• High degree of accuracy.
• Deductive reasoning abilities and eye for details.
• Strong interpersonal and communication skills.
• A good influencer and astute leader.
• Advanced Excel user.

Knowledge:

• Excellent knowledge of cost and financial accounting principles, practices and
  procedures. Knowledge of Card Payment industry.