Head, Business Development & Growth at iCentra

Job Purpose: 

• The Head of Business Development & Growth is responsible for driving revenue growth, expanding iCentra’s client base, and deepening relationships with strategic partners across Africa. This role will lead business development strategy, oversee go-to-market execution for B2B Solutions and B2C Learning, and ensure alignment with iCentra’s vision. 

Key Responsibilities: 

Business Development & Growth Strategy 

• Develop and execute iCentra’s growth strategy for Nigeria and Africa, aligned with global priorities. 
• Identify and pursue high-value opportunities across corporate, public sector, and international organizations. 
• Build and manage a strong business pipeline for both B2B Solutions and B2C Learning. 
• Conduct market research to identify new opportunities, customer needs, and industry trends. 

Client & Partner Engagement 

• Lead client acquisition efforts, negotiate and close deals with high-value accounts. 
• Cultivate long-term relationships with key decision-makers in corporate, government, and development sectors. 
• Drive strategic partnerships and alliances to support market expansion. 

Sales & Revenue Performance 

• Deliver consistent revenue growth in line with set sales targets. 
• Oversee account management processes to ensure high client satisfaction and repeat business. 
• Track, analyze, and report sales performance metrics. 

Team Leadership & Collaboration 

• Work closely with the Managers, B2B Solutions and Learning to execute growth plans. 
• Mentor and manage key account managers and business development executives. 
• Collaborate with global leadership to ensure synergies. 

Brand & Market Visibility 

• Represent iCentra at industry events, conferences, and thought-leadership platforms. 
• Collaborate with Marketing/Comms team to position iCentra as a leader in consulting, innovation, and learning. 

Requirements (Profile): 

• Education: Bachelor’s degree in Business, Marketing, Economics, or related fields (Master’s/MBA preferred). 

Experience: 

• Minimum 10 years in business development, sales, or strategy with at least 5 years in a senior management role. 
• Strong background in consulting, professional services, technology, or learning & development sectors. 
• Proven track record of delivering revenue growth and closing large accounts. 

Skills & Competencies: 

• Strategic thinker with strong execution ability. 
• Excellent negotiation and presentation skills. 
• Deep understanding of African markets and client needs. 
• Network with corporate, government, and donor agency stakeholders (a strong plus). 
• Leadership and people management experience. 

Key Performance Indicators (KPIs): 

• Revenue Growth – % increase in revenue from B2B Solutions and B2C Learning. 
• Client Acquisition – Number of new corporate/public sector accounts acquired. 
• Partnership Development – Number and quality of strategic partnerships secured. 
• Pipeline Health – Value and quality of opportunities in the pipeline. 
• Customer Retention & Satisfaction – Client repeat business and satisfaction ratings. 
• Team Development – Effectiveness of mentoring and collaboration with B2B/B2C managers. 
• Market Visibility – Speaking engagements, events, and brand positioning outcomes.