Head, Business Development at Aeroport Travels and Tours Limited (ATTL)

Job Description

• Create and implement revenue-generating business development strategies tailored to both the Travel and Tours and College divisions.
• Actively identify and pursue high-value clients, partnerships, and market opportunities that directly contribute to revenue growth.
• Close deals with corporate clients, sponsors, and other stakeholders to generate income for the business.
• Supervise and support Business Development Executives in meeting and exceeding sales targets. Assist with negotiations and closing strategic deals when required.
• Establish and nurture relationships with key clients, ensuring repeat business and referrals to boost revenue.
• Collaborate with both divisions (Travel and Tours & College) to create and market customized packages, courses, or travel solutions that appeal to target audiences and generate income.
• Lead the Business Development Executives, Customer Service Representatives, Social Media Manager, and Graphic Designer, ensuring their activities are aligned with income generation goals.
• Work closely with the Social Media Manager and Graphic Designer to create revenue-focused marketing campaigns and promotional materials.
• Set sales targets for the team, monitor performance, and provide guidance or intervention as needed to ensure financial goals are met.
• Oversee customer service activities to ensure satisfaction, retention, and upselling of services or products to existing clients.
• Allocate departmental budgets effectively to support revenue-driving initiatives and maximize ROI.
• Conduct market research to identify profitable opportunities, analyze competitors, and adapt strategies to ensure continuous income generation.
• Provide regular revenue reports to senior management, detailing income generated, team performance, and areas for improvement.
• Train and mentor the Business Development Executives to enhance their ability to close deals and contribute to the department’s revenue targets.
• Perform other income-related tasks as directed by the Business Manager to meet the financial objectives of the company.

Results Expected:

• Achievement of monthly, quarterly, and annual revenue targets for both the Travel and Tours and College divisions.
• Secure high-value deals, partnerships, and clients, contributing to at least 20% annual revenue growth.
• Increase repeat business by 15% through effective upselling and relationship management.
• Ensure Business Development Executives meet or exceed 90% of their individual sales targets.
• Boost client acquisition through marketing activities, converting 10-15% of leads into paying customers.
• Increased Customer Satisfaction through proactive engagement and exceptional service.
• Deliver comprehensive weekly and monthly reports on business development progress, market trends, and financial performance to senior management.

Parameters to Measure Performance

• Revenue Growth.
• Number of new business opportunities.
• Number of repeat business.
• Overall Team Performance.
• Customer Satisfaction.
• Brand Visibility (Growth in social media engagement, website traffic, and brand awareness as a result of marketing and branding efforts).