Head, Broadband Solutions at Phase3 Telecom

Job Role Summary

• The Head of BBS is responsible for the management of Phase3 Telecom’s IP/MPLS network infrastructure, resources, processes and people within the Broadband team.
• He will be the custodian of all routers, switches, servers and other devices used in providing broadband internet, VPN and other services accessed on the IP network.
• S/he will lead in designing and planning for network availability and performance of Phase3’s network including the DNS servers, email and IT infrastructure.

Duties & Responsibilities

• Provide leadership in the activities of the Broadband Solutions department
• Oversee the design and implementation of the IP/MPLS network
• Perform active monitoring of all activities on the network
• Provide design and solutions for services
• Enhance the technical competence of the team through knowledge transfer
• Ensure the network security for across the company's IP network infrastructure
• Ensure the BBS team provides IT support for staff
• Provide level-3 support for network incidents
• Active Directory and Exchange performance tuning and review
• He will work with relevant units in the business to ensure customer satisfaction with IP-based services
• Maintain Phase3's IP addressing resources including membership with AFRINIC and other internet-peering partners.

Person Specification
Educational Qualification:

• First Degree in Engineering or its related fields
• Professional certification from an accredited professional body
• A Master’s Degree in a related field and or an MBA is an advantage.

Work Experience:

• 10 years of relevant experience, of which 5 should have been in the telecoms sectors, with 3 years at the senior management level of a large, multi-function and multi-funded organization.
• Strong experience managing large networks with multiple vendors and diverse equipment
• Experience in telecoms technology (fiber optics and wireless), data communication network experience and projects.
• Experience in leading, mentoring and generating results from diverse and multi-skilled teams.
• Experience managing commercials in a fast-paced environment will be an added advantage.
• Experience in Cisco iOS and Huawei VRP
• Knowledge of and experience in deploying
• Fibre Optics, Microwave communication: SDH, DWDM, MPLS, MPLS-TP and OTN.

Routing protocols – BGP, BFD, OSPF, IS-IS:

• LAN Switching and management– VLAN, STP, LISP
• WAN – MPLS, MPLS/VPN, MP-BGP
• DNS
• DHCP administration.

Key Skills and Attributes:

• Mature, credible and able to maintain a high level of confidentiality as regards all aspects of Company-related business.
• Result-oriented, self-driven with a clear focus on the provision of excellent services
• Ability to embrace and drive change with the skills to generate team ownership.
• Excellent communications skills, both written and oral, including management report writing skills.
• Strong influencing and negotiating skills.
• Good presentation skills and ability to organize meetings
• Excellent leadership skills
• Strong team player.