HA Technician at SIMS Nigeria Limited

Job Description
The job description of an HA (Home Appliance) Technician typically includes the following responsibilities:

• Diagnosing and repairing a wide range of home appliances: This includes refrigerators, washers, dryers, ovens, microwaves, dishwashers, and more.
• Performing routine maintenance and service checks: Ensuring optimal performance and preventing future issues.
• Identifying and ordering necessary parts and equipment: Sourcing the right components for repairs.
• Providing excellent customer service: Explaining the status of appliances and repair options clearly.
• Ensuring compliance with safety regulations: Adhering to standards for safe repairs and installations.
• Maintaining accurate records: Documenting all service and repair work performed.
• Staying up-to-date with advancements in appliance technology: Keeping knowledge current with the latest models and repair techniques.

Requirements
Required skills and qualifications may include:

• Technical training or certification in appliance repair: Formal education or specialized training in the field.
• Proven experience as a home appliance technician: Hands-on experience in diagnosing and repairing appliances.
• Strong knowledge of home appliances and repair procedures: Understanding the inner workings of various appliances.
• Proficiency in using diagnostic tools and hand tools: Skill in using the tools of the trade.
• Excellent problem-solving skills and attention to detail: Ability to identify and fix issues accurately.
• Strong communication and interpersonal skills: Ability to interact effectively with customers.
• Ability to work independently and manage time effectively: Self-sufficiency and time management skills.
• Basic understanding of electrical and plumbing systems: Knowledge of related systems for installations and repairs.

Additional considerations:

• Physical demands: The job may involve lifting heavy appliances and working in various positions.
• Working conditions: Technicians may work in customers' homes or in a repair shop environment.
• Customer interaction: Excellent customer service skills are essential for building trust and satisfaction.