Growth Manager at Hoop Telecoms

Role Purpose

• The Growth Manager will be responsible for driving sustainable revenue growth for the organization by identifying, developing, and executing strategies that expand market share, optimize customer acquisition, and maximize profitability. This role requires deep experience in the telecommunications industry, with a proven ability to translate market insights into actionable growth initiatives.

Key Responsibilities

Revenue Generation & Strategy

• Develop and implement growth strategies focused on increasing revenue streams across telecom products and services.
• Identify new business opportunities, partnerships, and market segments to expand customer base.
• Monitor KPIs and revenue targets, ensuring consistent achievement of commercial objectives.

Market Expansion

• Conduct market research to identify emerging trends, customer needs, and competitive positioning.
• Design and execute go-to-market strategies for new products, bundles, and services.
• Collaborate with product and marketing teams to launch initiatives that drive adoption and retention.

Customer Acquisition & Retention

• Optimize sales funnels and customer journeys to improve conversion rates.
• Develop loyalty programs and retention strategies tailored to telecom customers.
• Leverage data analytics to segment customers and personalize offerings.

Partnerships & Business Development

• Negotiate and manage strategic partnerships with vendors, distributors, and corporate clients.
• Explore opportunities in enterprise solutions, wholesale, and value-added services.

Cross-Functional Collaboration

• Work closely with finance, legal, and operations to ensure compliance and profitability of growth initiatives.
• Partner with technology teams to align product development with market demand.

Required Qualifications

• Bachelor’s degree in Business, Marketing, Economics, or related field (MBA preferred).
• Minimum of 5–7 years’ experience in telecommunications, with a strong track record in revenue growth and business development.
• Proven ability to design and execute commercial strategies in telecom markets.
• Strong analytical skills with experience in data-driven decision-making.
• Excellent negotiation, communication, and stakeholder management skills.

Key Skills

• Telecom industry expertise (mobile, broadband, enterprise solutions).
• Revenue generation and growth strategy.
• Market research and competitive analysis.
• Customer acquisition and retention strategies.
• Partnership development and contract negotiation.
• Strong leadership and cross-functional collaboration.

Performance Indicators

• Achievement of quarterly and annual revenue targets.
• Growth in customer base and market share.
• Successful launch and adoption of new telecom products/services.
• Increased customer retention and reduced churn.
• Positive ROI on growth initiatives.