Group Head, Technical Service Operations at PricewaterhouseCoopers (PwC)

Reference Number: 130-PEO01304

Job Summary

• As part of its strategic growth and operational excellence agenda, the organisation is seeking a seasoned professional 
• The Group Head, Technical Service Operations, will lead the development and enforcement of engineering and maintenance standards across the group.
• This role is central to ensuring technical excellence, asset reliability, and the adoption of innovative technologies

Key Responsibilities

• Establish and enforce engineering, QA/QC, and maintenance standards across all operating systems.
• Provide expert technical support and resolve complex engineering challenges.
• Drive innovation and the adoption of new technologies to enhance operational efficiency.
• Oversee the performance and maintenance of critical assets and specialised plants.
• Build and lead a high-performing technical services team and foster cross-functional collaboration.

Requirements

• Bachelor’s Degree in Engineering; MBA or Master’s in Engineering/Management is an advantage.
• Professional membership in Engineering (COREN or NSE) is required.
• Relevant professional certifications (e.g., PMP, Lean Six Sigma, CMMS certification).
• Minimum of 12 years’ experience in engineering and technical leadership roles, with at least 5 years in senior management.
• Strong expertise in QA/QC systems, maintenance strategies, and asset management.
• Proven track record of leading innovation and driving technical excellence across multiple sites.