Group Head IT & Web Support at H. Pierson Associates

Job Summary 

• Our client is seeking a highly skilled and experienced individual to join its team as the Group Head, Finance and Risk Management.
• The successful candidate will play a critical role in overseeing and managing the financial operations and risk management activities across the organization.
• This position requires a deep understanding of financial principles, risk management methodologies, and regulatory compliance across the business entities. 

Key Responsibilities:  

• Lead and manage the IT and web support team, providing guidance, support, and mentorship to team members. 
• Develop and implement strategies for improving IT infrastructure and web development processes. 
• Oversee the maintenance and security of all company websites, ensuring they are up-to-date and functioning properly. 
• Collaborate with other departments to identify IT and web support needs and develop solutions to meet those needs. 
• Manage relationships with external vendors and service providers, ensuring they meet our standards and requirements. 
• Develop and maintain IT policies and procedures to ensure compliance with relevant regulations and standards. 
• Stay up-to-date on emerging technologies and trends in IT and web development and make recommendations for their adoption. 
• Monitor and analyze IT and web support metrics to identify areas for improvement and implement corrective actions as needed. 
• Plan and manage the IT and web support budget, ensuring resources are allocated effectively. 
• Handle escalated IT and web support issues and incidents, providing timely resolution and communication to stakeholders. 

 Candidate Requirements: 

• Lead and manage the IT and web support team, providing guidance, support, and mentorship to team members. 
• Develop and implement strategies for improving IT infrastructure and web development processes. 
• Oversee the maintenance and security of all company websites, ensuring they are up-to-date and functioning properly. 
• Collaborate with other departments to identify IT and web support needs and develop solutions to meet those needs. 
• Manage relationships with external vendors and service providers, ensuring they meet our standards and requirements. 
• Develop and maintain IT policies and procedures to ensure compliance with relevant regulations and standards. 
• Stay up to date on emerging technologies and trends in IT and web development and make recommendations for their adoption. 
• Monitor and analyze IT and web support metrics to identify areas for improvement and implement corrective actions as needed. 
• Plan and manage the IT and web support budget, ensuring resources are allocated effectively. 
• Handle escalated IT and web support issues and incidents, providing timely resolution and communication to stakeholders.