Group Head, E-Banking at Deloitte

Description

Our client, one of the top leading bank in Nigeria is looking to fill the position of a Group Head, E-Business in a Managerial grade cadre

Job Responsibilities

• Manage User experience across digital channels, overseeing the conduct of regular reviews, design and delivery of bespoke solutions to guarantee service excellence per time.
• Manage the implementation of tech-driven innovation vis-à-vis global innovation trends.
• Conduct market research and competitor analyses to identify and develop unique selling propositions and differentiators for the Bank.
• Develop long and short-term plans for the development, implementation, promotion, and distribution of web-based and alternative products as well as services, including the acquisition, enhancement, and installation of software and equipment.
• Ensure seamless integration of digital products into the operational framework of the Bank to provide a supportive base for qualitative, timely, and efficient service delivery.
• Ensure compliance with all service-related requirements stipulated by the Bank, the Central Bank of Nigeria (CBN), and other regulatory bodies.
• Monitor the implementation of preset performance management processes in the team.
• Liaise with internal stakeholders (e.g., Retail banking, IT and Brands, Marketing, and Communications) to develop new business ideas or opportunities.

Requirements

• Minimum of 10-12 years’ experience in Information Technology with minimum of 5 years’ experience within the banking sector.
• Grade Level- Manager
• Knowledge of Banking Operations and Extant Regulations
• Data Analysis, IT Appreciation & Application and Service Level Management
• Digitization, Business writing, Anti-money Laundering