Jubaili Bros is a member of Jubaili Group Holding which is incorporated in Lebanon and manages several companies in the Middle East, Africa and Asia. Jubaili Bros specializes in the Electro-Mechanical field. Jubaili Bros’ roots go back to the 1940′s with the Rajab Jubaili Establishment that started its operations in the city of Sidon,...
Read more about this company
Support the formulation of departmental strategies derived from the overall functional strategy and oversee their implementation within the section to ensure vertical alignment and cross-departmental integration across Jubaili Bros.
Lead and manage both direct and indirect reports through effective recruitment, training, performance management, and succession planning to maximize team productivity and achieve sectional objectives.
Oversee the section’s daily operations by providing technical guidance, fostering teamwork, and streamlining processes to ensure consistent high performance and achievement of established targets.
Develop and coordinate maintenance schedules, prioritizing customer needs based on zone, urgency, and resource allocation to ensure timely and efficient servicing of generators.
Supervise and participate in technical assignments including site inspections, fault diagnosis, problem resolution, design modifications, troubleshooting, and management of major faults or customer complaints to enhance operational efficiency.
Provide pricing guidance for services rendered, including preparation of Bills of Quantities (BOQs) for major works, coordination with the spare parts department, pricing of on-call visits, and monitoring of receivables to ensure timely closure of accounts.
Review and analyze reports from the Maintenance Coordinator regarding breakdown trends, service delays, and contract renewals, and recommend corrective and preventive actions accordingly.
Liaise with the technical department on customer cases, warranty issues, complaints, and product improvement initiatives to enhance service quality and customer experience.
Maintain proactive communication with customers, addressing their technical needs, feedback, and concerns to ensure timely resolution and sustained customer satisfaction.
Supervise the proper use, care, and maintenance of tools, equipment, and vehicles, ensuring availability, safe handling, and timely replacement to support uninterrupted field operations.
Contribute to the development, communication, and implementation of departmental policies and procedures, ensuring compliance with organizational standards, safety practices, and regulatory requirements.
Gmail
Yahoomail