General Manager (Retail) at Owens and Xley

Description

• Our client is seeking a highly experienced General Manager to oversee business operations, procurement, vendor relations, and strategic growth initiatives across multiple retail locations.

Role Overview

• The General Manager will be responsible for driving operational efficiency across retail outlets, managing procurement and vendor relationships, overseeing budgets, and supporting business growth and profitability.
• The role requires strong leadership, sound business judgment, analytical thinking, and hands-on experience managing retail operations.

Key Responsibilities

• Develop and implement business strategies to drive revenue and margin growth across retail locations
• Identify growth opportunities and support new store openings or market entry initiatives
• Conduct market, customer, and competitor analysis within the retail environment
• Collaborate with Finance on retail pricing, margin analysis, budgeting, and financial planning
• Streamline retail and back-end operations to improve efficiency and reduce costs
• Source, onboard, and manage local and international vendors and suppliers
• Oversee procurement, sourcing, merchandising, and purchasing activities
• Manage operational, procurement, and merchandising budgets
• Monitor retail performance (sales, margins, inventory turnover) and recommend improvement initiatives
• Work cross-functionally with store teams, operations, finance, and merchandising to achieve business objectives
• Prepare management reports, dashboards, and retail performance presentations
• Ensure compliance with company policies and regulatory requirements
• Perform other duties as assigned by management.

Education & Experience

• Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
• Master’s degree is an added advantage
• Minimum of 5–7 years’ experience, with at least 3 years in a retail management role
• Experience managing retail operations, procurement, and vendor relationships
• Demonstrated experience supporting growth, store performance optimization, and cost-control initiatives
• International sourcing experience and trade fair exposure is an added advantage.

Required Skills & Competencies:

• Strong understanding of retail operations, procurement, and finance
• Proven experience managing multi-store retail environments
• Strong leadership, communication, and negotiation skills
• Solid experience in vendor, inventory, and supply chain management
• Analytical mindset with budgeting, forecasting, and retail performance analysis experience
• Ability to adapt to changing retail and market conditions
• Results-driven, with a strong focus on efficiency, sales growth, and customer satisfaction.