General Manager at Radisson Hotel Group (RHG)

Job Description

• We are currently seeking a General Manager to join our vibrant team at the Radisson Collection Hotel & Conference Centre, Abuja, Nigeria. 
• At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. 
• We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
• As a General Manager you are responsible for leading and supporting your team on a daily base and ensure the successful operation of the hotel.
• You will be the representative person of our RHG brand by delivering memorable moments to our guests and team.

You will

• Be responsible for the P&L of the hotel and oversee the daily operations.
• Plan and supervise the activities of an extensive and diverse workforce, to ensure the smooth and profitable running of the business.
• Be a strong and professional business leader, ensuring that hotel team members work as a well-functioning team.
• Operate the hotel in a manner that represents the brand standards and exceed guest expectations.
• Responsible for actively communicating and executing the company strategies.
• Play a key role between the central team and the owners

Qualifications

• As a General Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences.
• Your role goes beyond executing the master plan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results.  

Our General Managers enjoy the challenge of running our show. It’s what makes your heartbeat faster!  

• You have experience in hotel management or in a related field. 
• You have excellent communication and interpersonal abilities. 
• You are a strategic thinker, problem-solving skills and passionate for hospitality 
• You will balance executing and delivering the master plan with a strategic focus on guest experience, revenue generation and achieving commercial results for our stakeholders. 
• You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. 
• Reporting to the District Director Nigeria and/or Managing Director Sub Sahara Africa.  

We are looking for

• Flexibility and a positive, Yes I Can! Attitude  
• An eye for detail  
• Is a creative problem-solver  
• Passionate about creating extraordinary service 
• Ability to work as part of a team to ensure guest satisfaction 
• Strong verbal communication skills  
• Likes having fun at work  
• Experience in a similar position is beneficial but not essential  
• Languages: English 
• MICE and sales experience within the Nigerian market 
• Experience in a resort is a plus