General Manager at Domeo Resources International (DRI)

Main Function

• The General Manager is responsible for the overall leadership, strategic direction, and operational performance of the organization. The role ensures efficient operations, profitability, high service standards, and alignment with business objectives across all departments.

Role Responsibilities

• Oversee and coordinate daily operations across all departments to ensure efficiency and service excellence.
• Develop and implement business strategies to drive growth, revenue generation, and profitability.
• Supervise, support, and evaluate department heads and staff performance.
• Monitor financial performance, budgets, and cost control measures.
• Ensure consistent delivery of high-quality customer experience and service standards.
• Establish, implement, and enforce company policies, procedures, and operational standards.
• Identify opportunities for business improvement, expansion, and innovation.
• Ensure compliance with regulatory requirements, health, safety, and company policies.
• Lead recruitment, onboarding, training, and development of staff.
• Build and maintain strong relationships with customers, vendors, and stakeholders.

Qualifications and Requirements

Education and Certifications

• Degree in Business Administration, Hospitality Management, or a related field.

Experience

• Minimum of 4–8 years’ experience in management, with at least 2–3 years in a senior leadership role.
• Experience in hospitality, restaurant, or lifestyle business is highly preferred.

Core Competencies

• Leadership & Strategic Thinking
• Financial & Business Acumen
• Operations Management
• Decision-Making & Problem-Solving
• Communication & Interpersonal Skills
• Performance Management & Team Development