General Manager- Courier at Chisco Group

CTN EXPRESS is a courier Logistics Company that is very proficient in handling all courier delivery locally and internationally and Our TAT is efficient. The preferred candidate is required to use the available resources and technology to drive the business processes based on industry trends for improved performance and customer satisfaction.

Responsibilities:

• Provide Leadership and strategically manage the business to generate profit
• Achieve the financial target of the Company on weekly basis.
• Ensure new corporate clients use the service of company’s services on weekly basis.
• Manage the Terminal Managers to ensure that the target of each branch is achieved
• Efficient Management of the workshop to ensure roadworthy trucks are released for daily operation
• Open and manage collection Centre’s in strategic locations within the country
• Responsible for developing and expanding sales of all company services
• Develop and execute strategies that will increase revenue and market share
• Ensure all consignments are loaded in trucks/buses and conveyed within the stipulated time agreed with the customer.
• Put in place strategies that will forestall diversion of the company’s business.
• Identify the company's target market and creatively use it to increase the company’s income.
• Implement customer relation strategies designed to retain old customers and attract new ones.
• Drive the use of technology for an improved operation
• Cost efficiency and Expense Management.

 Qualification and Experience:

• B.Sc in Transport Management, Logistics, Supply Chain, Engineering or other relevant disciplines
• 12 years professional experience with at least 6 years experience in Managing a courier business/unit/Company
• Membership of a recognized professional institute such as chartered Institute of Logistics and transport etc.

Skills:

• Should encompass leadership qualities and should possess decision-making ability
• Strong Technical skills
• Must show a good understanding of e-commerce and courier operations 
• Enthusiastic and ability to create motivation amongst the employees
• Ready to take challenges and deal with difficult situations
• Should be willing to work for extended hours and possess expert management skills
• Should believe in teamwork and effectively interact with the clients and the employees
• Strong business development sense, goal-oriented and a good communicator