Our client, who is a technology company that builds predictive models using expansive data on local contexts to keep people, businesses and governments ahead of pressing challenges is looking to hire a Gender Based Violence Case Supervisor - Call Center in Lagos
Their new mobile application – Area! is a free to download incident sharing and verification tool to keep people safe. Our client is using Area! as an AI mobile reporting tool to conduct data science into gender-based violence during and post-Covid in Nigeria to improve survivor access to justice and care. The Case Supervisor will provide oversight and management of dedicated survivor call center.
The responsibilities of a Gender Based Violence Case Supervisor include ensuring that all cases are appropriately addressed, prepare reports and ensure all referrals are attended to and cases appropriately closed.
Manager/Reporting Line: Chief Operations Officer
QUALIFICATIONS / EXPERIENCE
SKILLS / KNOWLEDGE
*Proximity to V.I and its environs is an added advantage*
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