GBV Officer at Center for Community and Health Development International (CHAD INT'L)

Location: Maiduguri, Borno

Role Purpose

• The purpose of this role is to coordinate and support all Gender Based Violence Case Management related activities.
• The post holder will work with other team to ensure CHAD International GBV Case Management support to S/GBV survivors meets the inter-agency guidelines for case management and the minimum standards for child protection and Gender Based Violence in humanitarian actions.
• The GBV Officer will be directly working with Education in emergency to affect the positive result of the programme.

Dimension of Role

• Communicates within CHAD International and with partners and related government institutions.
• The post holder will manage CHAD International GBV Case Management activities interfacing with other programme team members.
• The post holder will also contribute towards the capacity building of CHAD Internationals implementing partners and community volunteers including stakeholders at LGA and community level.

Key Roles / Responsibilities
In collaboration with the Field Team and Education Program Officers, the GBV Officer will be responsible:

• To ensure GBV survivors including child survivors and those at risk of GBV are identified and receive individual case management support by ensuring standard tools and procedures are in place and adhered to by case management team members.
• To manage, provide training and technical support to, and build the capacity of the full case management team.
• To coordinate with other GBV service providers on case management.

Staff Supervision & Development:

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Ensure timely completion and submission of regular program and staff reporting and annual performance reviews, as appropriate
• Ensure training, support and ongoing capacity building opportunities for GBV related works
• Provide evaluations on work performance in accordance with CHAD Policies and Guidelines.
• Ensure that all CHAD policies are upheld, as well as Emergency Gender Based Violence Guidelines, Minimum Standards for Child Protection in Humanitarian Action, GBV Case Management Standard Operating Procedure and Core Humanitarian Standards.

Technical Expertise, Skills and Knowledge
Qualifications and Experience:

• BA or equivalent in Social Science, Social Work, Psychology, Public Health, Human Rights or related degree desired
• At least 3 yearsТ experience in implementing child protection or Gender Based Violence programs, preferable social work or case management, in humanitarian or development settings
• At least 2 years direct experience providing services to children at risk and survivors of abuse, exploitation and violence, providing gender-sensitive and child-friendly counseling services, and/or developing/implementing referral pathways and case management systems
• Previous experience supervising and managing a team in a cross-cultural setting especially Case Workers
• Demonstrated experience in capacity building and mentoring of staff
• Previous experience in emergency preparedness and response
• Experience working with case files and databases and providing regular documentation preferred.

Technical Skills:

• Provide technical and management leadership to Case Workers, or other staff in accordance with best practice and CHAD policies, including its survivor and child-centered community-based approach.
• Ensure that solid case management, referral and information management systems are in place for appropriate identification, responses and follow-up for survivors of GBV.
• Ensure regular communication with Project Coordinator and Education Officers to integrate appropriate GBV in emergencies priorities in program design
• Ensure regular individual supervision, case review meetings with case workers and case conferences are conducted to reflect on progress and to accommodate the lessons learned and improve case management system accordingly.
• Ensure the [GBV IMS Database] is set up, regularly updated, analyzed for trends in the caseload, and efficiently and confidentially managed in collaboration with the GBV IMS Officer [and relevant partner organizations (e.g. Ministry of Women Affairs and Social Development, etc)
• Provide support to reintegration activities especially for women, girls and boys formerly associated with armed groups in collaboration with humanitarian agencies
• Conduct regular capacity assessment and capacity building including coaching and mentoring of the appoint staff or community members to improve on the quality of Case Management.
• Collaborate with other project staff to ensure referrals to other services such as psychosocial support, Mental health and education/livelihoods interventions.

Skills & Knowledge:

• Demonstrated understanding of the skills necessary to work with children and particularly vulnerable children
• Demonstrated ability to solve problems, think and plan strategically, and communicate with key actors in a dynamic and unpredictable operating environment
• Excellent community mobilization skills
• Strong skills in monitoring, evaluation, research and conducting participatory, community-led assessments.
• Knowledge of Sphere and established international child protection/GBV standards, methodology and tools
• Knowledge of community mobilization and facilitation techniques
• Computer skills (MS Word, Excel, Outlook, PowerPoint)
• Ability and willingness to work in a participatory manner with a diverse range of client communities
• Personal qualities: Team player, clear communicator, flexible, network-builder, able to handle pressure well under minimal supervision, and a commitment to child rights and gender equality
• Languages: Fluency in written and spoken English and knowledge and knowledge of local language (Hausa, Kanuri)