Front Office Executive at Novatel Hotel

Must have the experience and knowledge of the below;

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Perform other reasonable job duties as requested by Supervisors.

Qualification:

• Minimum of HND/BSC in any of the Social Sciences, Arts and Humanities.
• Minimum of 3 Years Experience
• Must be good looking.