Front Desk Staff at Birchwood Montessori Academy

Job Overview

• The preschool front desk receptionist is responsible for providing excellent customer service to parents and visitors, maintaining accurate records, and supporting administrative tasks.
• They will be the first point of contact for families and will play a key role in creating a welcoming and supportive atmosphere for all who enter the preschool.

Key Responsibilities

• Greet parents, children, and visitors in a friendly and welcoming manner.
• Answer phone calls and emails, and respond to inquiries in a timely and professional manner.
• Maintain accurate records of attendance, enrollment, and student information using the preschool's database software.
• Support administrative tasks such as filing, copying, and distributing paperwork.
• Maintain a clean and organized front office area.
• Monitor visitor access and maintain security protocols.
• Assist with special events and activities as needed.

Requirements

• High school diploma or equivalent, with some coursework in early childhood education or related field preferred.
• Relevant experience in a receptionist or customer service role, preferably in a school or early childhood education setting.
• Excellent communication and interpersonal skills, with the ability to communicate clearly and effectively with parents, colleagues, and visitors.
• Strong organizational and time management skills, with the ability to multitask and prioritize responsibilities.
• Knowledge of standard office equipment and software, including word processing, email, and database management.
• Strong attention to detail and accuracy in record keeping.
• Professional demeanor and ability to maintain confidentiality.

Physical Demands:

• The preschool front desk receptionist will spend most of their workday sitting and using a computer, phone, and other office equipment.
• They may need to lift and carry boxes or supplies, and must be able to move around the front office area as needed.

Working Conditions:

• The preschool front desk receptionist will work in a front office setting, with occasional interaction with children and teachers.
• They will work a typical 8-hour workday, with occasional evening or weekend events.