Front Desk Representative at MANO Africa

Job Summary

• The Front Desk Representative will act as the first point of contact and a primary resource for colleagues and visitors, providing a wide range of administrative support. In this role, you will organize day-to-day operations in the reception and be the go-to person for all administrative queries and support.
• You will welcome guests and colleagues to our office in the most professional manner.
• You may screen incoming and outgoing calls as well as answer email inquiries and other concerns. You will also help prepare meeting rooms, arrange meeting appointments, and coordinate travel arrangement and pickups. You will also assist in providing backup support to other office services roles as needed.
• A positive & friendly aura are key requirements for this role.

Requirements

Job Responsibilities

• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
• Assisting with a variety of administrative tasks
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Provide excellent customer service.
• Scheduling appointments.
• Receive and announce visitors to those requested.
• Ensure that any visitor who goes into the office has been announced.
• Perform any other duties as assigned by the People & Culture department

Job Requirements

• Bachelor’s Degree in a related field.
• 1-2 years’ experience as a receptionist/administrative assistant
• Consistent, professional dress and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.
• Must have at least 1-year administrative experience.
• Applicants must live within the island environs.
• Our office location is at Victoria Island, only candidates close to the Island environs will be contacted.

Benefits

• Integration in a young and dynamic team
• Professional growth opportunity
• Multicultural environment