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  • Posted: Apr 21, 2022
    Deadline: Apr 27, 2022
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  • Gateway Air is a new consumer airline. It is being organized to take advantage of a specific gap in the short-haul domestic and regional travel market. The gap exists in low cost service out of every major city in Nigeria and West African sub region. The gap in the availability of low cost domestic flights services in and out of these cities coupled with the...
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    Front Desk Representative (Female)

    ​​​​​​​RESPONSIBILITIES

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments

    Method of Application

    Interested and qualified candidates should forward their CV to: hr@gatewayaviation.com.ng using the position as subject of email.

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