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  • Posted: Jun 1, 2023
    Deadline: Jun 8, 2023
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Healthbridge Specialist is a world-class healthcare centre located in Nasarawa GRA, Kano State, Nigeria. At Healthbridge Specialists, we are committed to providing high-quality healthcare services to the people of Kano State. Our state-of-the-art facility in Kano is equipped with the latest medical technology and staffed with experienced healthcare profes...
    Read more about this company


    Front Desk Receptionist

    We are currently seeking a professional and customer-oriented Front Desk Staff (Receptionist) to join our team. The ideal candidate will have a strong background in customer care service, preferably within a healthcare environment, and possess excellent communication and organizational skills.


    Formal Education    

    • A minimum of OND (Ordinary National Diploma) in a relevant field, such as Business Administration, Healthcare Administration, or a related discipline.    
    • Bachelor’s degree in any relevant discipline.

    Work Experience    

    • Proven experience as a Front Desk Staff or Receptionist.
    • Customer service work experience and knowledge of customer service etiquette.
    • Good previous work attendance record.    
    • Experience of working in healthcare setting for at least 6 months.
    • Familiarity with administrative tasks related to patient registration, scheduling, and billing.


    • Strong and competent computer skills    
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Experience in using electronic medical record (EMR) systems.

    ​Personal Characteistics     

    • Strong interpersonal skills.
    • Excellent communication skills.
    • Excellent organizational and multitasking abilities.
    • Ability to cope with customer request and demands in professional, prompt and courteous manner.
    • Ability to communicate effectively and empathetically with clients and staff.
    • Skills to handle difficult or sensitive situations with tact and professionalism.


    • Ability to resolve customer complaints.
    • Ability to work independently as well as collaboratively in a team environment.
    • Able to multitask with competing work priorities and ensure efficient operations at the front desk.


    • Knowledge of medical terminology, insurance processes, and billing practices.
    • Availability to work flexible hours, including evenings, weekends, and holidays, to accommodate the hospital's needs.


    Method of Application

    This job has expired or closed. Application is no longer allowed

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