Front Desk Receptionist at AHI Residence Limited

Job Summary

• We are seeking a proactive, well-organized, and friendly front desk receptionist with a talent for social media and communication.
• The ideal applicant will serve as our guests' initial point of contact, guaranteeing a cordial greeting and prompt service.
• They will also assist our marketing and promotional endeavors by upselling to visitors.

Key Responsibilities

• Warmly greet guests and efficiently manage check-in and check-out procedures.
• Handle phone calls, reservations, and guest inquiries with a positive attitude.
• Provide information on hotel amenities, local attractions, and hotel services to guests.
• Coordinate with other departments (housekeeping, concierge, etc.) to ensure a seamless guest experience.
• Perform basic administrative tasks such as record-keeping and handling guest feedbacks.

Required Qualifications & Skills

• A minimum qualification of OND
• Excellent verbal and written communication skills.
• Great in using Microsoft Office (Excel and Word).
• Strong organizational and multitasking abilities.
• A proactive and friendly personality with a knack for problem-solving.
• Experience in marketing or content creation is a plus.