Front Desk Personnel at KTS Integrations Services

Key Responsibilities

Client Relations:

• Welcome clients and visitors warmly, providing them with the necessary assistance.
• Address client inquiries and resolve complaints professionally.

Administrative Duties:

• Manage phone calls, emails, and other correspondence efficiently.
• Maintain and update company records, ensuring confidentiality.
• Schedule meetings and appointments for team members.

Invoice Management:

• Create and send invoices to clients promptly.
• Follow up on payments and keep financial records organized.

Liaison Tasks:

• Collaborate with the production team to ensure jobs are executed effectively and on schedule.
• Communicate with clients regarding project updates and timelines.

Office Organization:

• Ensure the front desk area is neat and welcoming.
• Oversee the management of office supplies and inventory.

Team Support:

• Assist other departments with administrative tasks when required.
• Support company events and initiatives.

Requirements

• Minimum qualification: B.Sc Degree or equivalent.
• Previous experience in front desk or administrative roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Ability to multitask and prioritize tasks effectively.