Front Desk Officer at Tradeland FX

Responsibilities and Duties

Administrative Functions

• Answer and redirect all incoming calls to the appropriate unit; take and relay messages to the appropriate channel.
• Maintain visitors register
• Oversee sorting and distribution of incoming and outgoing mail
• Ensure all reported equipment or infrastructural breakdowns are fixed or attended to within 24 hours.    
• Maintain a logbook of maintenance that accurately captures all information.
• Maintain an accurate vehicle movement schedule
• Ensure venues for in-house meetings, training, and other gatherings are ready.
• Perform an inventory of office supplies and order what is needed.

Clerical Roles/ duties

• Greet clients and set a positive office atmosphere, act as Tradeland ambassador, and ensure an orderly, welcoming, and professional appearance in the reception area.
• Receive and distribute correspondence to appropriate staff; maintain the updated file.
• Manage the booking of meeting rooms/ Venues
• Daily Inspection of common areas and facilities

Human Resources Support

• Support HR Manager in Recruitment processes.
• Support Onboarding and exit interviews for staff.
• Staff monthly meeting scheduling
• Support Performance Management System (appraisals)
• Update and manage staff leave database

Qualifications & Skills

• Bachelor’s degree in a relevant field
• 1 – 3 years of Administration experience in a multinational business environment
• A high degree of computer literacy (E-mail, Internet, etc.) and knowledge of MS Word, MS Excel, MS PowerPoint.
• Relevant experience in an office setting, preferably in an administrative or clerical role
• Excellent organizational and multitasking skills, ability to prioritize, and comfortable working independently
• Oral and written communication skills
• Attention to detail
• Ability to effectively use and maintain office equipment