Front Desk Officer at Montero Group

Job Description

• Our company is looking for a professional front desk officer to oversee all receptionist and secretarial duties at our main entrance desk.
• Your central goal is to provide our clients with outstanding customer service and support.
• As the ‘face’ of our company, you should have a talent for multi-tasking, with excellent communication and organizational skills.

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Monitor, organize and forward emails.

Requirements

• National Diploma or relevant qualification.
• A minimum of 1 year of proven experience in a similar role.