Front Desk Officer at Jamub Group

Job Summary

• The Front Desk Officer serves as the first point of contact for visitors, clients, and partners. 
• This role is responsible for managing the front desk, answering incoming calls, directing visitors, and handling general administrative duties to ensure the smooth running of the office.

Key Responsibilities

• Greet and welcome guests and clients in a professional and friendly manner.
• Manage incoming phone calls and route them to the appropriate departments or individuals.
• Maintain a clean and organized reception area at all times.
• Schedule and confirm appointments and meetings.
• Receive, sort, and distribute incoming and outgoing mail and packages.
• Maintain visitor logs and issue visitor badges.
• Respond to basic inquiries and provide accurate company information.
• Assist with administrative tasks such as filing, data entry, photocopying, and document preparation.
• Monitor office supplies and place orders when necessary.
• Support HR and Admin teams in coordinating interviews, meetings, and onboarding processes.

Qualifications and Requirements

• Minimum of HND / B.Sc. Degree in Business Administration, Secretariat Studies, or related field.
• 1–3 years of relevant experience in a front desk or receptionist role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• High level of professionalism and discretion.
• Ability to remain calm and courteous under pressure.
• Good grooming and presentation.