Front Desk Officer at Eric Kayser

Job Brief

• We are looking for a Front Desk Officer to oversee secretarial duties in the organization. The ideal candidate must be presentable and friendly, with outstanding people skills and ability to multi-task.

Responsibilities

• Welcome guests with excellent customer service.
• Resolve guest enquiries to ensure a positive experience viain-person, phone or email.
• Act as liaison between the different departments of the organization.
• Schedule meetings, arrange travel and accommodations and prepare vouchers.
• Must ensure the front office is tidy and organized to reflect the brand ambience of the organization.
• Provide Outstanding customer service to guests.

Qualification and Experience

• Minimum of OND in any field of study.
• Minimum of 1 year experience in similar role.

Skills / Abilities:

• Excellent customer service skills
• Good physical abilities
• Must be social media savvy and ICT inclined.
• Sociable and versatile.
• Active listening and practical communication skills with excellent team spirit
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.