Food & Beverage Manager at ECLAT HR Consulting

Responsibilities

• Execute day-to-day F&B service tasks efficiently and professionally, such as setting up dining areas, clearing tables, restocking service stations, or preparing basic beverage setups.
• Provide administrative support for F&B operations, which may include assisting with inventory counts, entering data for daily sales reports, or managing reservation confirmations.
• Directly assist guests with F&B inquiries, seating, order taking, or general service requests to ensure a positive dining experience.
• Manage and organize F&B consumables (e.g., napkins, cutlery, condiments) and small equipment, monitoring stock levels and assisting with requisitions.
• Coordinate minor logistics for F&B activities, such as preparing for special events, setting up buffet lines, or assisting with delivery of F&B supplies.
• Perform hands-on service tasks as required, including delivering food and beverages to tables, assisting in dishwashing, or supporting kitchen prep work.
• Maintain accurate records specific to F&B operations, such as daily checklists, temperature logs, or waste reports, ensuring information is current and organized.
• Collaborate effectively with F&B team members (e.g., servers, bartenders, chefs) to ensure seamless service flow and a harmonious work environment.
• Identify potential operational inefficiencies or service issues within F&B and proactively communicate them to the F&B Manager or Outlet Manager for timely resolution.
• Adhere strictly to all F&B-specific company policies and procedures, including food safety regulations, hygiene standards, and service protocols.
• Assist in preparing basic F&B reports or summaries on daily service, inventory usage, or guest feedback as requested.
• Support F&B-related project tasks and initiatives, contributing to their successful completion, such as seasonal menu rollouts or special promotions.
• Handle incoming communications related to F&B inquiries, such as phone calls for reservations or event bookings, directing them to the appropriate personnel.
• Assist with the setup and breakdown of dining areas, event spaces, or bar stations, ensuring readiness for service.

Education and Work Experience

• A Bachelor's degree in Hospitality Management or a related field.
• Prior experience 5 years) in a restaurant, hotel, catering, or other F&B service environment preferred.
• Basic understanding of F&B operations and service standards.
• Proficiency in using basic POS systems and standard office software (e.g., Microsoft Word, Excel).
• Strong organizational and time management skills with the ability to handle multiple tasks in a fast-paced F&B setting.
• Excellent verbal communication and interpersonal skills, with a focus on guest interaction.
• Ability to lift moderate weights, stand for extended periods, and perform physical tasks common in F&B environments.
• Further role-specific training will be provided as needed.

Required Competencies:

• Reliable and punctual, consistently meeting commitments and shift requirements.
• Positive and proactive attitude, eager to assist and contribute to a smooth F&B operation.
• Strong team player, willing to support colleagues across different F&B functions.
• Adaptable and flexible, able to adjust to changing service demands and guest needs.
• Detail-oriented, ensuring accuracy in order taking, setup, and cleanliness.
• Excellent problem-solving skills for addressing minor service issues quickly