Food & Beverage Manager at Alan & Grant

Job Summary

As the manager, you will be responsible for ensuring the delivery of exceptional guest experiences while effectively forecasting, planning, and managing F&B orders, staff, and finances. Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

Responsibilities

• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods, and continuously make necessary improvements.
• Identify customers' needs and respond proactively to all of their concerns.
• Lead F&B team training, bonding, and appraising talented personnel
• Establish targets, KPI’s, schedules, policies, and procedures
• Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
• Comply with all health and safety regulations.
• Report to the GM regarding sales results and productivity.

Requirements

• Proven food and beverage management experience.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently.
• Mastery in delegating multiple tasks.
• Communication and leadership skills
• Up to date with food and beverages, trends, and best practices.
• Ability to manage personnel and meet financial targets.
• Guest-oriented and service-minded.
• ​Culinary school diploma or degree in food service management or related field is an added advantage.