Floor Manager at Fort Knox Group

Job Description

• Direct activities and train personnel for efficient operation of concessions and turnover of floor with optimum cleanliness and appearance.
• Overseeing and managing daily floor operations to ensure efficiency and high-quality service.
• Leading, training, and motivating the floor staff, ensuring all team members perform their duties effectively.
• Monitoring inventory levels, stock availability, and merchandise display to optimize sales and operations.
• Addressing customer queries, complaints, and issues promptly, maintaining high customer satisfaction.
• Coordinating with other departments and stakeholders to ensure smooth collaboration and operational flow.
• Ensuring the workplace meets health and safety regulations and maintains a clean and organized environment.

Requirements

• Candidates should possess an HND qualification with 6+ years relevant work experience.