Finance and Credit Control Officer at The People Practice

Our client, a supply chain management solution is looking to hire a Finance and Credit Control Officer whose main responsibility will involve supporting the Head of Finance/CFO with key tasks related to managing the financial reporting activities of the company. In addition to this you are required to support the organization\'s Capital Operations team with conducting credit checks on new customers, resolving problems in relation to due payments, and reconciling complex month-end accounts. The ideal candidate must also report to the key management team you report to on outstanding issues, whilst highlighting potential debtor problems.

Responsibilities

Credit Assessment and Risk Management

• Evaluate the creditworthiness of new and existing suppliers and buyers on the platform.
• Conduct credit checks and analyse financial statements to determine appropriate credit limits.
• Monitor customer accounts to identify early signs of financial distress or payment issues.
• Make recommendations on credit approvals, adjustments, or rejections based on risk analysis.
• Maintain accurate records of credit applications, approvals, limits, and payment histories.

Accounts Receivable and Collections

• Track outstanding invoices and ensure timely payments from platform users.
• Proactively follow up with customers to resolve payment delays and minimize bad debts.
• Implement escalation procedures for overdue accounts and initiate recovery actions where necessary.
• Work closely with the customer success team to resolve payment-related queries.

Reconciliation and Financial Reporting

• Reconcile platform transactions, user wallets, and bank records on a regular basis.
• Ensure consistency between internal finance records and external bank statements.
• Assist with the preparation of monthly, quarterly, and annual financial reports, including aging reports and cash flow forecasts.
• Support the finance team with month-end and year-end closing activities.
• Liaise with Audit firms for annual company financial audit activities.

Internal Controls and Compliance

• Develop and implement robust credit control policies and procedures in line with company standards.
• Ensure adherence to internal financial controls and regulatory requirements.
• Maintain audit-ready documentation for credit and financial transactions.
• Identify gaps in current processes and recommend improvements for better compliance and risk mitigation.

Cross-Functional Collaboration

• Partner with the marketing and operations department to manage and monitor the implementation of the fiscal year budget for each department.
• Support internal financial training and awareness for non-finance teams as needed.

Stakeholder Engagement

• Liaise with banks, payment processors, and financing partners to manage transactions and ensure smooth fund flow.
• Coordinate with auditors and regulatory bodies during audits and compliance reviews.
• Provide timely financial data and documentation required for external reporting or due diligence. 

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics or related field.
• Minimum 3 years of relevant experience in finance, financial reporting, credit control, or receivables management.
• Professional certification (e.g., ACA, ACCA) is a plus.
• Proficiency with ERP or accounting software and Excel and financial tools experience is an advantage.
• Good understanding of financial statements and credit analysis 

Must have skills

• Ability to work independently and manage multiple priorities
• Excellent communication and interpersonal skills
• Strong analytical skills and attention to detail