Field Service Engineer at Proten

• The ideal candidates should have a background in Electrical/Electronic Engineering and hands-on experience maintaining industrial machines, banking equipment, or cash processing systems.

Key Responsibilities

• Carry out installation, maintenance, troubleshooting, and repair of assigned equipment.
• Provide preventive and corrective maintenance services to ensure optimal equipment performance.
• Diagnose technical faults and resolve equipment-related issues efficiently.
• Support cash handling and processing equipment, including banknote sorters, currency counters, cash recyclers, ATM peripherals, and other banking equipment.
• Conduct routine inspections and recommend necessary repairs or replacements.
• Prepare technical service reports and maintain accurate maintenance records.
• Respond promptly to service requests and technical issues at assigned locations.
• Ensure compliance with safety standards and company operational procedures.
• Liaise with customers and internal technical teams to resolve equipment-related concerns.
• Participate in relevant professional and technical training programmes.

Requirements

• BSc/HND in Electrical Engineering, Electronic Engineering, or a related discipline.
• 1–2 years of relevant experience in industrial machine maintenance, repairs, technical support, or field service.
• Experience working with cash handling or processing equipment such as banknote sorters, currency counters, cash recyclers, ATM peripherals, or similar banking equipment is highly desirable.
• Candidates must have graduated not earlier than 2020.
• Proficiency in Microsoft Office applications.
• Strong analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Ability to work effectively with minimal supervision.