Field Sales Manager at Nicole Sinclair Consulting

 (Distribution Company / Lagos )

The Field Sales Manager is responsible for driving territory revenue growth and profit margins. The key primary responsibility for this role will be to execute a customer growth strategy. The person in charge will also build and manage a Growth team and lead all customer-facing functions including but not limited to, acquisition, engagement/ retention, and growth

JD

• Execute a robust, agile, and effective Route to Market strategy, to reach and serve all customers within your  territory
• Drive the execution and enhancement of Customer Experience
• Execute  growth plan, growth programs, and optimize our revenue funnel
• Acquire new customers within the designated territory and ensuring retention of existing customers
• Ensure customer order and replenishment cycles are clearly defined, maintained, and adhered to
• Increase the App adoption and within the covered customers
• Increase and maintain product weight, range, and availability in all stores within the coverage
• Supervise, Coach, Train, and Motivate the Customer Growth and Retention teams for Performance in relation to the targets set and build a winning spirit within the team
• Gather and provide competitive information by regularly tracking competitor activities within the industry
• Using market insights to maximize sales effectiveness and efficiency
• Scout and develop new business leads across the client, channel, or partner spectrum.
• Set, track, and achieve/exceed sales, adoption, and engagement targets, aligned with company objectives, over 3-monthly periods.
• Capture client feedback and transfer/explain it to the product team.
• Suggest actions to improve sales and engagement performance and identify opportunities for growth.
• Monitor and analyze sales, adoption, and engagement metrics.

Requirements

• Minimum B.Sc. in Business Administration or any relevant field
• 5 - 7 years of experience in sales and marketing, business development, customer service, or related field with a proven track record of achieving sales targets in the FMCG industry, and as such, experience with e-commerce would be highly desirable
• Ability to lead diverse teams, and provide data-based reporting and quantitative intuition for interpreting user experience data
• Ability to analyze data and sales statistics and translate results into numbers and solutions
• Have a customer-centric mindset
• Agile and result-driven