Field Monitor - TPM at eHealth Systems Africa

Who we are

eHealth Africa’s mission is to build stronger health systems through the design and implementation of data-driven solutions that respond to local needs and provide underserved communities with tools to lead healthier lives. 

We leverage our staff and department expertise across five programmatic areas: 

• Health Delivery Systems
• Public Health Emergency Management Systems
• Disease Surveillance Systems
• Laboratory & Diagnostic Systems
• Nutrition & Food Security Systems

In each of these programmatic areas, we partner with governments, communities, nonprofits, and other stakeholders to generate holistic solutions, because we believe that every community deserves access to the types of tools that can enable them to lead healthier lives.

Purpose of the position 

The Field Monitor - Third-Party Monitoring (TPM) will be responsible for the timely and efficient conduct of monitoring activities and monthly process monitoring covering distribution monitoring, retailers monitoring, activity implementation monitoring, warehouse monitoring, complaint, and feedback monitoring, outcome monitoring, and household level data collection.

What you’ll do 

• Observe distribution processes and conduct daily monitoring activities.
• Administering of monitoring tools during distribution activities for both quantitative and qualitative monitoring, i,e. conduct of interviews and support focal group discussions (FGD) in the language accepted by participants.
• Report all risks, issues and quality observations to the LGA Team Lead.
• Adheres to all data quality measures.
• Prepares daily monitoring reports and submit daily to the LGA Team Leads
• Works closely with government, stakeholders and Cooperating Partners (CP) within the LGA to ensure smooth implementation of all TPM activities
• Participates in coordination meetings at the LGA
• Work closely with the security team to ensure all field activities are implemented within a safe environment
• Reports directly to the LGA Team Lead on any tasks as assigned

Who you are 

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform this job.

• Minimum of Diploma or NCE in Social Sciences or related field, with a minimum of two years of experience in data collection (previous WFP TPM experience or field monitoring and evaluation activities, will be an added advantage) or an equivalent combination of education and experience. 
• Must have experience in conducting and leading qualitative monitoring and interviews. Previous experience in monitoring and evaluation will be desirable.
• Relevant field working experience in an NGO especially in the northeast is desirable. 
• Must possess excellent communication skills and should demonstrate the ability to pay attention to details, good writing, and listening skills. 
• Excellent interpersonal skills, organizational skills. 
• Ability to work independently and in a team.
•  Must possess good problem-solving skills.

Computer and IT Skills

• Intermediate computer skills with proficiency in the use of Microsoft Office Suite or Google Suite, etc. 
• Proficiency in the use of specialized software and monitoring tools.
• Ability to use mobile devices for the conduct and administration of surveys. 

Language Ability 

• English is the spoken and written language. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, employees and the general public. 
• Ability to understand and speak effectively  in Hausa is Mandatory
• The ability to understand and speak the local language in selected LGA is desirable.

Location Preference

• Candidates are required to indicate the LGA of choice in their application. 
• Indigenes of Adamawa and Borno, that are resident in the respective states are preferred for this position. 
• Candidates that reside or have accommodation arrangements in the location would be preferred.

eHA Gender Diversity Statement

At eHealth Africa, diversity is integral to who we are. We value and honor diverse backgrounds and experiences, strive to create inclusive and equitable working environments that promote learning, fairness, and opportunities for all.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate but can become louder at times due to group discussions or activities. eHA is a tobacco-free environment.