Field Account Officers at Careers Verified

We are looking for enthusiastic and detail-oriented  Field Account Officers to join our growing team. This entry-level role is designed for fresh graduates or early-career professionals who are passionate about developing skills in account management, client relationship building, and field operations. The selected candidates will undergo structured training and gain hands-on experience in managing client portfolios, ensuring account compliance, and driving customer satisfaction.

Key Responsibilities

• Assist senior account officers in managing and servicing assigned customer accounts.
• Conduct regular field visits to meet clients
• Collect and process account documentation in line with company policies.
• Monitor customer account activities and escalate irregularities or risks.
• Support client onboarding, account reconciliations, and field reporting.
• Build and maintain strong client relationships to ensure customer satisfaction.
• Provide feedback and field intelligence on customer needs, challenges, and opportunities.
• Prepare accurate and timely reports on field activities, collections, and account performance.

Qualifications & Requirements

• 0 years of work experience (experience in field operations, customer service, or account management is an advantage).
• Strong interpersonal, communication, and negotiation skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently, travel frequently, and manage field assignments.
• Strong ethical standards, attention to detail, and problem-solving skills.

Key Competencies

• Willingness to learn and adapt quickly.
• Customer-oriented mindset with good relationship management skills.
• Analytical thinking with strong reporting skills.
• Self-motivated, proactive, and results-driven.
• Team player with high integrity and professionalism.