Fibre Optics Support Services, Network at MTN Nigeria

Job Identification: 1692
Job Category: MTN Level 2
Job Schedule: Full time
Reports To: Manager Optics and Fibre Transmission Service
Division: Networks

Description

• Ensure Reports of all failures, resolutions, Inspections, Supervision and updated As-Built Drawings are all well documented.
• Maintain a sound working relationship between the network operations section and all associated internal and external customers/partners. 
• Provision of Second line support on fibre related issues.
• Ensure all new fibre infrastructures and equipment’s conform with MTN specification
• Provide support to vendors/partners to carryout error correction on fibre infrastructure using Network Management System (NMS) and all other available tools.
• Guarantee availability/Quality of Service of fiber infrastructure and DWDM equipment, react, and rectify all emergency faults within the Service Level Agreement.
• Validate optical infrastructure deployment plans as well as asses resource requirement s for MTNN according to set standard.
• Conduct quarterly vendor/contractor performance assessment/audit in order to identify issues and improve performance.
• Manage contractors/vendors Service Level Agreements in order to ensure compliance to MTNN guidelines and procedures as it relates to fiber infrastructure.
• Conduct spot checks, Works Supervision, Facilities Control and Enquiries Management on all MTN Fiber Infrastructures
• Conduct acceptance test on new fiber infrastructure and DWDM equipment.
• Participate in the execution of special projects as may be required.
• Initiate and supervise preventive and corrective maintenance on optical fiber infrastructure network and carry out planned works on the fiber infrastructure for network optimization and improvement.
• Provide high level support on optical fiber related issues to internal customers in line with MTNN quality.
• Coach and train staff/internal units on DWDM and fiber infrastructure.
• Manage all stakeholders and resolve conflicts and issues relating to optical infrastructure management

Education

• First Degree in Engineering or in any related Science field
• Specialist certifications in Fibre transmission will be an added advantage
• Fluent in English.

Experience:

• 3 - 7 years of experience which includes;
• Experience working in a medium-sized organization or Optics equipment OEMs
• Experience in telecommunications transmission .