Female Front Desk Personnel at Tharwa Finds

Job Description

• We are seeking a professional and customer-oriented Front Desk Personnel to join our team. The Front Desk Personnel will be the first point of contact for visitors and clients, providing exceptional customer service and administrative support.
• This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

• Greet and welcome visitors in a courteous and professional manner.
• Answer and direct phone calls to appropriate personnel.
• Manage inquiries via phone, email, and in person, and provide accurate information or redirect as necessary.
• Maintain a tidy and organized front desk area.
• Manage appointments, reservations, and scheduling.
• Assist with administrative tasks such as filing, data entry, and photocopying.
• Monitor and maintain office supplies inventory.
• Coordinate with other departments to ensure smooth operations.
• Handle sensitive and confidential information with discretion.
• Assist with special projects and other duties as assigned by management.

Qualifications

• High School Diploma or equivalent; college degree preferred with at least 2 years experience.
• Proven experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to prioritize tasks and manage time effectively.
• Attention to detail and accuracy.
• Ability to remain calm and professional under pressure.
• Positive attitude and willingness to learn.