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Responsibilities

• Assist project manager in organizing and coordinating project activities.
• Prepare and distribute project-related documents, reports and presentations.
• Schedule meetings, appointments and coordinate logistics for project-related events.
• Maintain project calendars and ensure all deadlines are met.
• Act as a liaison between project teams, stakeholders, and external vendors.
• Monitor project progress and update project status reports regularly.
• Track project expenses and assist in budget management.
• Manage project documentation and ensure all files are properly organized and archived.
• Support project teams in resolving issues and escalating concerns as needed.
• Assist in preparation of project proposals and presentations.
• Conduct research and gather data to support project initiatives.
• Provide administrative support to project teams as required.
• Collaborate with cross-functional teams to ensure alignment and coordination of project activities.
• Assist in identifying process improvements and implementing best practices for project management

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Key Responsibilities

Front Desk Operations:

• Welcome and assist visitors in a professional manner.
• Manage incoming calls, messages, and inquiries promptly.
• Ensure all queries are addressed promptly or directed to the appropriate personnel.
• Schedule appointments, meetings, and reservations efficiently.
• Maintain a clean and organized front desk area.

Customer Service:

• Provide courteous assistance to clients, guests, and employees.
• Handle complaints or concerns effectively, escalating issues as needed.
• Foster a positive environment and ensure high levels of customer satisfaction.

Facility Maintenance:

• Act as the primary point of contact for facility-related matters.
• Conduct regular inspections to identify maintenance needs.
• Coordinate repairs, maintenance, and servicing with vendors or internal staff.
• Perform basic maintenance tasks and oversee inventory management.

Administrative Support:

• Assist in onboarding new hires, coordinating orientation schedules, and managing paperwork.
• Manage petty cash and handle requisition management through HR software.
• Oversee companywide communications and monitor employee work scheduling.
• Coordinate with vendors for services and supplies, ensuring timely delivery and quality.
• Supervise housekeeping staff to maintain cleanliness and organization.

Additional Responsibilities:

• Assist in organizing in-house trainings, company retreats, and other events.
• Support various internal functions as assigned.