Facility Manager at Troloppe Property Services

Job summary

• We are seeking an experienced and proactive Facility Manager to oversee the daily operations of Grade A office spaces and commercial facilities.
• The ideal candidate will demonstrate strong leadership skills, effectively manage technical teams, and deliver exceptional service to high-net-worth and corporate clients.

Responsibilities

• Manage and maintain Grade A office buildings and commercial facilities, ensuring optimal functionality, safety, and presentation.
• Provide effective leadership and management of technicians and facility staff, ensuring productivity, accountability, and high service standards.
• Serve as the primary client interface, managing relationships with high-net-worth individuals and corporate tenants professionally.
• Plan, implement, and oversee preventive and corrective maintenance programs.
• Supervise and coordinate technicians, engineers, and service providers to ensure the timely resolution of facility issues.
• Manage vendors and contractors, including onboarding, performance evaluation, and cost control.
• Proactively identify risks, equipment failures, and operational gaps, implementing solutions before escalation.
• Ensure compliance with health, safety, and regulatory requirements.
• Prepare and manage facility budgets, track expenses, and optimize operational costs.
• Develop and enforce facility management procedures, SOPs, and service-level standards.
• Coordinate emergency response activities and incident management.
• Provide regular reports on facility performance, maintenance schedules, and vendor KPIs.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Estate Management, or a related field.
• Minimum of 5–7 years’ experience in commercial facility management, including Grade A office environments.
• Proven experience leading and managing technicians and maintenance teams.
• Experience working with high-net-worth individuals and premium corporate clients.
• Strong understanding of building systems, asset management, and maintenance planning.
• Demonstrated experience in vendor management and contract administration.
• Strong leadership and people-management skills, especially with technical teams.
• Excellent communication and client-facing abilities.
• Proactive, solution-driven, and detail-oriented mindset.
• Ability to manage preventive and corrective maintenance efficiently.
• Strong vendor coordination and negotiation skills.
• High level of professionalism, accountability, and discretion