Experienced Retail Store Manager at Mopheth Group

Job Description

• We are seeking a dynamic and results-driven Retail Store Manager to oversee overall store management.
• The ideal candidate will excel in enhancing customer satisfaction, achieving sales and profitability targets, and effectively managing staff.
• Successful candidates will have a background in financial planning, employee recruitment, or retail management, with responsibilities including supervising assistant store managers.

Job Functions/Responsibilities

• Develop business strategies to expand the customer base, increase store traffic, and optimize profitability.
• Achieve sales goals by training, motivating, and mentoring sales staff while providing constructive feedback.
• Ensure excellent customer service to maintain high levels of customer satisfaction.
• Manage store administration, ensuring compliance with policies and procedures.
• Uphold outstanding store conditions and adhere to visual merchandising standards.
• Report on buying trends, customer needs, and profits.
• Propose innovative ideas to enhance market share.
• Conduct personnel performance appraisals, assess training needs, and build career paths.
• Address issues arising from staff or customers (complaints, grievances, etc.).
• Set an example of good behavior and high performance.
• Fulfill additional store manager duties as needed.

Requirements/Qualifications

• B.Sc Degree in Business Administration or a relevant field.
• 4-7 years of work experience, with 3-4 years in a pharmacy supermarket.
• Previous experience in a retail pharmacy is essential.
• Proven successful experience as a retail Store Manager.
• Strong leadership and business orientation.
• Customer management skills.
• Strong organizational, communication, and interpersonal skills.

Salary
Attractive with HMO and pension.