Experience Officer at Hreade

Job Title: Experience Officer

Location: Lekki, Lagos

Employment type: Full-time (Monday-Saturday)

Job Summary

Develops and utilizes training curricula to lead hands-on confectionery and baking training classes in an engaging environment. Provides learners with a unique combination of a comprehensive theoretical and practical learning experience. Achieves training objectives through the use of baking concepts, tools, and resources. 

ESSENTIAL JOB FUNCTIONS 

• Utilizes resources such as recipes and manuals in conducting training sessions for learners. 

• Creates monthly training schedules and standard operating procedures (SOP) for training classes. 

• Organizes instructional materials and mise en place required for training classes and events. 

• Provides assistance to guest chefs as required. 

• Provides training instruction to students in both theory and practice of baking and confectionery arts. 

• Coordinates in-house and off-site experiences in baking and confectionery arts. 

• Plans, designs, and develops training curricula for different audiences including kids’ classes, corporate teams, and adult classes and ensures training objectives are met. 

• Designs and facilitates engaging training sessions for publicly scheduled classes, corporate team-building activities, and private events. 

• Coordinates photoshoots for publicity of events and service offerings. 

• Leads the execution of consulting projects and liaises with the administrative officer for vendor management, procurement, and venue preparation. 

• Conducts effective training sessions for different categories of students by maintaining a warm and learning-friendly environment. 

• Provides support in onboarding and training new employees. 

• Engages with guests and learners to ensure customer satisfaction. 

• Ensures classes are conducted in a manner that complies with culinary arts, safety, and sanitation principles. 

• Manages the studio kitchen including equipment, maintenance, layout for classes, ingredients, and cost. 

EDUCATION  QUALIFICATIONS: 

• Bachelor’s degree in culinary arts, education, or any related field from an accredited institution. 

TECHNICAL REQUIREMENTS: 

• Proficient in the use of Microsoft Office tools. 

• Technology savvy. 

KNOWLEDGE REQUIREMENTS: 

• Thorough knowledge of baking and culinary arts with a strong desire for continuous learning. 

• Strong teaching experience in baking, cooking, or culinary arts. 

WORK EXPERIENCE: 

• 2-3 years of experience as a culinary instructor, food and nutrition teacher, or home economics tutor. 

SKILLS REQUIRED 

• Working with people 

• Presenting and communicating information 

• Delivering results and meeting customer expectations 

• Following instructions and procedures 

• Planning and organizing 

• Leading and supervising 

• Writing and reporting 

• Applying expertise and technology 

• Learning and researching 

• Coping with pressures and setbacks