Event Coordinator at Work Place Centre Limited

Location: Victoria Island, Lagos

1.    Job Summary:

The Events coordinator is responsible for the effective delivery of customer events at non H&R locations. The role has end-to-end responsibility for events

2.    Key Objectives The Key objectives of the Event Coordinator position include:

• Planning events with customers
• Coordination of event delivery
• Follow Up and Proper closer
• Managing event client relationship and addressing all their concerns

3. Duties/Responsibilities

A. Event Planning

• Taking customer orders and providing customers with details/guide of service offerings to enable customers to
• Scheduling of events and confirmation of availability of staff/resources for events.
• Customer site assessment to confirm suitability of

Liaising with customer/event planner to ensure preparation for event including confirmation of:

•  Timing 
• Location 
• Order details
•  Customer invoicing

Delivery Coordination

 Identification of resources required for all customer events. Resources include:

•  Items for decoration 
• Transportation 
• End product production i.e. Gelato, Cakes, dessert the client

Securing of resourcing working with logistics team including

•  Drivers 
• Tables 
• Creation of staff roster and communication to staff on events duty.
• Attending customer event as main contact/team lead to ensure smooth delivery of event

Follow Up

• Return and storage of the organisation’s items i.e. Serving jars, tables, careto, etc.
• Payment of invoices
• Production of events closure report
• Completion of overtime report and ensuring payment of staff

General

• Support of Customer Service team
• Any other activities as directed by Head of Operations

Materials Needed 

• Events phone 
• Work computer

Key Skills and Experience 

• Strong Interpersonal skills 
• Attention to detail 
• Highly organized 
• Customer service skill 
• Basic computer skills

Key Performance Indicators 

• Customer feedback 
• Return customers

Preferred Qualifications 

• Event Management Experience 
• Team Coordination Experience 9. Reporting Relationship 
• Functional

Reports to: Head Operations 

• Administrative Reports to: Head Operations 
• Supervisees: None

Required Qualifications 
2 years of experience within the food and beverage or events industry

10. Event Coordinator 100,000 to 120,000