Enterprise Officer at Total Child School

Position Summary

• An Enterprise Officer is responsible for greeting, directing and assisting customers. You will be assisting the Retail Coordinator with managing the sales process, from prospecting to closing deals with large enterprises. You will be tasked with identifying potential clients and vendors and building lasting relationships with them.
• You will provide accurate information (e.g. product features, pricing and after-sales services) and answers customers' questions about specific products/services.

Duties

• Attend to clients’ inquiries and complaints.
• Provide client support services in accurate and timely fashion
• Cross-Sell and Up-Sell products.
• Carryout purchases of item to ensure stock up of the Enterprise stores.
• Familiarize with various products and advise customers on its availability
• Build positive and productive relationship with clients
• Keep records of sales proceeds at the end of the day
• Maintain high level of professionalism and competence in every client interaction
• Work in compliance with company policies and procedures
• Present and portray a positive image of the organisation, its products and services to clients
• Give regular and timely updates on stock level to the Enterprise Unit
• Recommend potential products or services to the Enterprise Unit by noting and collating customers’ repeated requests
• Work together as a team with other colleagues
• Carry out tasks as assigned by your manager

Knowledge and Skills

• Excellent People and Communication skills
• Proficiency in Microsoft packages
• Attentive to details
• Courteous.