Engineer, Application Support at MTN Nigeria

Location: Nigeria

Job Description     

• Ensure business growth, value created & cost-effectiveness achieved by process optimization, new initiatives and improved operations/ways of work etc
• Assist in developing maintenance plans per application and carry out the maintenance of applications, re-configuring, building and testing components in accordance with OLAs and SLAs.
• Perform reconciliations, proactive monitoring and ensure adequate service controls are in place.
• Must ensure customer experience of the services offered on the different platforms within expected Service Levels.
• Work with teams and departments external to the immediate team e.g. solution delivery, business users, infrastructure teams, vendors and other developers, to make sure that the configuration and custom components meet application requirements and performance goals.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Job Condition

• Normal MTNN working conditions

Requirements, Experience & Training

• 3 - 7 years of experience in an area of specialisation; with experience with working with others
• Experience working in a medium  organization
• Experience in Unix System Administration and scripting
• Experience in Digital Service platforms and Application Programming Interface(API)
• 3 years experience in Application Support.

Minimum qualification

• B.Sc, B.Eng, HND or MTech.