Employee Experience Associate at Reliance HMO

Reference No.: 6PS3MS1Y13
Location: Lagos (Remote)

The Role

• This role is primarily tasked with curating and executing initiatives, programs and activities that ensure all employees in Reliance Health have a good experience working in the company.

Job Description

• Lead the curation of engagement and culture programs and initiatives that best supports the organisation’s growth strategy.
• Analyze engagement data to understand the trends and key predictors that drive strong culture and engagement. Use this data to prioritize areas of opportunity.
• Conduct regular Rhoman Engagement surveys to know and understand the pulse of the organisation.
• Drive the awareness, commitment and accountability of relevant internal employee experience and engagement stakeholders.
• Identifies and recommends strategies to address current and future employee engagement needs.
• Supports in establishing a positive and engaging workplace culture by effectively facilitating and resolving employee relations matters.
• Manage all requests from employees and external stakeholders on matters such as references, immigration letters, etc.
• Manage the employee offboarding process.
• Manage the digitalization process of all people experience platforms eg help desks, HRMS, etc
• Manage all employee data, ensuring they are updated, easily retrievable and safely kept.
• Manage and standardise employee experience led processes such as leave policies, flexible working, immigration, relocation, etc.
• Manage and coordinate all people-related communications.

Ideal Profile

• Tertiary education from a recognised institution
• Minimum 3 years human resource management experience, with minimum 2 years curating and executing effective people experience and engagement initiatives.
• Excellent stakeholder relations and conflict resolution skills.
• Very good research and analytical skill.
• Excellent written and verbal communication skills.

What's on Offer?

• Fantastic work culture
• Opportunity to make a positive impact
• A role that offers a breadth of learning opportunities.